The FAQs

Ticketing Information

How can I buy tickets for events at Sphere?

Do I need a ticket for a show to enter Sphere?

Can I purchase tickets in-person at a box office?

How do I get my tickets?

Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?

Is ADA or accessible seating available?

Can I transfer my ticket to someone else?

How can I purchase a suite?

Is there an age requirement to attend events at Sphere? Do children require tickets?

What is the refund policy?

Group Tickets

What defines a group?

Are group rates available?

How do I book my group?

How does my group get our tickets?

What is your policy on group refunds?

Arriving at Sphere

Where do I enter Sphere?

Is there parking nearby?

Where is rideshare drop off?

Can I bring a bag to Sphere?

Can I bring a camera?

Can I bring a laptop or tablet?

Are pets allowed inside Sphere?

Onsite Experience

Is Sphere a cashless venue?

Does Sphere have WiFi inside?

Are there cell phone charging locations inside Sphere?

Will food and beverage be available for purchase?

Will merchandise be available for purchase?

Can I bring in outside food or beverage?

Can I bring in a resuable water bottle?

Can I refill my reusable water bottle at Sphere?

How do I inquire about accessible accommodations?

Will family/all-gender restrooms be available?

Will nursing facilities be available? Can I bring my breast pump or breastmilk?

Is there a lost and found?

Is there a first aid facility?

What is your policy on re-entering the building?

Is there anything guests should be aware of related to the use of special effects at Sphere?

Are guided tours of the venue available?

What if I still have more questions?

Venue Policies

Code of Conduct:

Prohibited Items:



Please note that venue protocols and policies, event requirements, and government mandates are subject to change, so be sure to check your event detail page and these FAQs for the latest information prior to your event.

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